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FAQ
FAQ
FAQ

FAQ

Here you can access the answers to frequently asked questions on our company

Why should I rely on Crypto Innova?

Crypto Innova offers you the unique service of registering shipments, and, at the same time, it gives you an absolute price transparency in order to monitor your shipments right from the start.

Shall we have a personal manager at Crypto Innova for our questions and requests concerning our shipment? Can I always reach Crypto Innova on business days?

If you decide to ship with Crypto Innova, you will be assigned a personal manager from our sales department for your booking. He/she will guide you through your booking process and answer any questions prior to starting the shipping preparations. Following the booking with Crypto Innova, an expert of our operations team will be personally responsible for your shipment. He will accompany you on the journey of your shipment and assist you with any questions you might have. Your personal manager will be at your disposal during business hours from Monday through Friday, except holidays.

How can I reach Crypto Innova in case of emergency?

You can easily reach Crypto Innova by using the chat function on our website u writing an email to support@cryptoinnova.cc or contacting us directly by phone: +41 912087039. We will do our best to reply and answer your questions as quickly as possible.

Can I register more than one account with the system?

No. Each user may register in the system only once. If we reveal that this rule is not complied with, we may block all your accounts. The administration reserves the right to impose a fina on the users if they violate this rule.

How can I get access to my account?

You must type the login and password created during the registration. If you fail to login, click on "Forgot your password?"

What actions can be performed in my account?

You can change your personal information and password, make investments, withdraw funds, view the history of deposits and operations with balance, and get a unique referral link in order to participate in the referral program and track the referral charges.

What is the minimum / maximum amount that I can invest?

The minimum investment amount is $30. The maximum deposit size is $100,000

What is the minimum / maximum amount that I can earn?

The amount of earnings is calculated on the basis of a particular investment plan and the amount of the deposit. The maximum earnings are not limited. Remember: the more the amount of your investment, the higher your income is.

How soon will my deposit be added to my account after the transfer of funds?

Deposit will be created automatically, immediately after all confirmations in the network.

Can I create several deposits at once?

Yes. One user can create an unlimited number of deposits.

What is the minimum amount I can withdraw?

The minimum withdrawal amount for the users of the Crypto Innova online platform is $2.

How long after sending a withdrawal request will the funds be available in my personal account?

All payments are effected automatically. In case of an extraordinary situation, in accordance with our time limit, any payment will be effected within 48 hours.

Is the deposit insured?

Yes, 100% of investment. When you open a deposit, we automatically issue to you an insurance certificate. All the investments are insured by a reliable insurance company based in Switzerland. If the time limit for cash payments is violated on the part of the company, the investor may contact the insurance company in order to order the collection of the amount of 100% coverage of its losses. Technically all payments are effected automatically, but in case of any force majeure circumstances, the company establishes the time limit on manual transfers at 48 hours.

What are the advantages of the referral program? How can I participate?

The Crypto Innova referral program is your opportunity to get passive income on our platform without investing any personal funds. Participation in the referral program is extremely simple:
Tell your friends and acquaintances about the benefits of working with Crypto Innova;
Copy the unique referral link to your account and help the potential partners to sign up by using it;
Get bonuses from all the deposits of your invited partners for life.

How will I get my referral commission?

The commission will be credited to your account automatically, immediately after the deposit has been created by the referral.

Can I change the upliner?

No, you can’t change the upliner. A user who has invited another partner has the right to get a commission from all of that referral’s deposits for life.

I want to attract new investors to Crypto Innova, but I haven’t yet made a deposit. Can I still participate in the referral program?

Yes, you can. Availability of an active deposit is not an obligatory condition for participation in the referral program

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